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Sociolingüística catalana

CECOT Companies and their Language Uses, Attitudes and Services, by the Institut DEP, Anna Prunés and Joan Solé i Camardons


5.2. Agreement with the Language Policy

A. Legislation
The vast majority of the business managers whom we surveyed were positive towards the ideas of the Language Policy Act. They most strongly agreed with the Act in the area of the drafting of bilingual employment contracts (87.6%). This was followed by a similar proportion who supported the labelling in Catalan of products distributed in Catalonia (83.8%) and thirdly, over seven out of ten business men and women agreed that informative signage on the premises should be in Catalan (78.1%), although 10% disagreed with this last aspect.

B. Language Policy
CECOT business managers approve highly of aspects of language policy carried out in recent years by the autonomous government to promote the use of Catalan. A total of 91.8% of the managers whom we interviewed agreed strongly or to a certain extent that consumers, clients and suppliers should be addressed in Catalan if they so wish, and only 3.3% disagreed.

A total of 86.3% of businessmen and women were in favour of the Generalitat of Catalonia’s promotion of the use of the Catalan language in social and economic areas, although 6.1% of company managers rejected this action. Thirdly, 77.1% of managers were in favour of the idea that employees and managers must be able to read, speak and write in Catalan, whereas 12% of businessmen and women strongly or somewhat disagreed with this.

The services sector, followed by commerce, were most strongly in favour of the promotion of Catalan use by the Generalitat of Catalonia. The recommendation that both employees and managers know how to speak, read and write in Catalan was also well received within the services sector.

Figure 2. To what extent do you agree that in Catalonia...?

to what extent do you agree that in Catalonia...?

6. General Interest in Language Services

6.1. General interest

A total of 244 of the 400 companies analysed i.e. six out of ten, were prepared to provide their details to Department of Culture of the Generalitat of Catalonia to enable the latter to contact them with the offer of their services.

6.2. Interest according to service type

The majority of companies expressed an interest in the services offered by the Department for Culture of the Generalitat of Catalonia and the Consorci per a la Normalització Lingüística, according to the degree to which these services were used in the company. All services that could be classified as one-off or query-type were well-received. However, services involving a permanent policy of introducing the Catalan language attracted a lesser degree of interest.

On a scale where 10 represents the highest level of interest, information about spell checkers, text checkers and computer programmes in Catalan (6.9) and the supply of specific vocabulary (6.7) were the two services that aroused the greatest degree of interest in two out of three companies. One in two CECOT companies was very interested in one-off queries about specific terminology (6.5), provision of model contracts, payslips and other administrative documents (6.3) and tailored advice in the preparation of model company documents (6.2).

By sectors, services revealed considerable interest in all language services, except for information on basic and specific bibliographies. The construction sector had a great deal of interest in the basic and specific bibliography, supply of specific vocabulary and one-off queries about specific terminology. Both industry and commerce revealed a more modest interest in the services on offer.

Of the interest expressed by all companies, microcompanies were the most interested in information on spell checkers and large companies in information on basic and specific bibliographies.


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