Public information on the network: Access to European, national, regional and local public information and information of social interest
  • Creation of a search engine through which local and remote users may gain easy access to public interest information. The search engine should have 80% of the content that citizens require in 80% of cases, and access will be available to:
  • The agreements, acts, bye-laws and bulletin boards of the administrations.
  • The databases of the Administration. With respect to these, the different registers will be catalogued as "public domain" or "value-added", according to their type; such classification will determine whether the information is free or there is an obligation to pay (for example, land registry, cartography, property register, etc.).
  • The specific portals of the various administrations.
  • Constitution of a mixed committee that will monitor and maintain the search engine.
  • Organisation and presentation of information for companies with:
  • Electronic publication of investment planning and electronic procurement (tenders, purchases).
  • Integrated electronic publication of key information for businesses: procedure for creating a business, financial and geographical statistics, etc.
  • Establishment of an electronic directory of businesses in Catalonia, along the lines of the standardised European registers (European Business Register, EBR).
 Generalitat
Local entities

Public and private collaboration throughout Catalonia, Spain and Europe



The intranets of the Administration: interchange of data between the administrations and progressive implantation of standards concerning inter-administrative interchange
  • Creation of an office for the standardisation of electronic procedures in the public sector, and definition of the standards and minimum conditions of access to be offered to citizens.
  • Constitution of a permanent mixed committee to monitor proposals for the future and to oversee the continuous modernisation of the Administration.
  • Use of e-mail for circulars and introduction of a standard notification service.
  • Prioritisation of electronic procedures (census and residence, payment of contributions and taxes, etc.) and their progressive implantation.
  • Co-ordination of the use of databases belonging to different administrations.
  • Electronic public procurement: Electronic interaction with suppliers.
  • Electronic procedures for the creation of businesses to be available at all the administrations.

Progressive automation of processes (advanced procedures) between administrations (progressive computerisation of administrative forms (30% 1st phase, 70% 2nd phase).

Generalitat
Regional Councils

Local entities
Private public interest organisations (RACC, electricity companies and other public utilities)
EC/Catalan Pro-Europe Organisation
Ministry of Public Administrations


Access for citizens to electronic transactions: authentication of the citizen’s electronic signature
  • The Charter of Citizens’ Rights in the Information Society.
  • Project to facilitate the establishment of the Open Administration of Catalonia.
  • Scheduling of vertical and horizontal pilot tests to gradually introduce the electronic signature and electronic card to the citizen in stages: the first stage will take the form of a pilot phase in circles within the Administration; the second stage will extend to larger groups; finally, during a third stage, the card will be distributed to the entire population.
 CSI
LOCALRET

Administrations

Inclusion of legal procedures in the group of electronic services provided by the Administration
  • Improvement of the infrastructures in operation.
  • Interaction with electronic data interchange standards.
  • Automation of all the legal services.
  • Study of the possible telematic recognition of legal documents and practices, in order to create a standard service for the notification of citizens and agents in judicial procedures.
Department of Justice, Courts,

Police
Administrations


Mobility and management of thematic and territorial information and information relating to emergencies
  • Access of citizens to an integrated mobility service.
  • Progressive implantation of intelligent management of the information provided by the various private agents and the administrations, which will include the following:
  • Institutional agreements for the integration of databases.
  • An integrated management system among the various agents.
  • An integrated cartographic system of Catalonia for the use of the administrations, and geographic information systems for the citizen by means of GIS-GSM-SMS.
 Department of Territorial Policy

Catalan Institute of Cartography
Department of Industry, Trade and Tourism
Infrastructure and transport services supply companies
Local entities


Training and refresher courses for Administration personnel and citizen support services
  • Training and refresher courses in ICT for civil servants and Administration staff.
  • Information and direct support for users concerning the use of the Administration’s public information and services terminals/kiosks.
 Each administrative body or department, and private entities that offer the citizen services.


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